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Privacy Polic

Privacy Policy

SECTION 1 – GENERAL INFORMATION

This Privacy Policy contains information about the collection, use, storage, processing and protection of personal data of users and visitors of the Certillion app OR/AND Certillion website, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that are collected, the reasons for the collection and how users can manage or delete their personal information.

This Privacy Policy applies to all users and visitors of the Certillion app OR Certillion website and integrates the General Terms and Conditions of Use of the Certillion app OR Certillion website, duly registered with the CNPJ under No. 03.242.841/0001-01, located at SCN, Qd 04, Ed Varig, Bl B, Sl 702, Brasília, DF, CEP: 70.714-020.

This document was prepared in accordance with the General Law for the Protection of Personal Data (Law 13.709/18), the Civil Framework for the Internet (Law 12.965/14) (and EU Regulation No. 2016/6790). Furthermore, the document may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.

SECTION 2 – HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?

The user and visitor’s personal data is collected as follows:

  • When a user and visitor accesses EITHER pages of the Certillion website OR the Certillion application: information about interaction and access is collected by the company to ensure a better experience for the user and visitor. This data may deal with the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL from which the user and visitor come, the browser they use and their access IPs, among others that may be stored and retained.

SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT THE USER AND VISITOR?

The personal data of the user and visitor collected are the following:

  • Data for creating the account/profile: email, name, telephone, position, company.
  • Data for optimizing navigation: access to pages, keywords used in searches, recommendations, comments, IP address.
  • Data for completing transactions: data relating to payment and transactions, such as credit card number and other information about the card, in addition to payments made.
  • Newsletter: the email registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests to unsubscribe.

SECTION 4 – FOR WHAT PURPOSES DO WE USE THE USER’S AND VISITOR’S PERSONAL DATA?

The personal data of the user and visitor collected and stored is intended for:

  • User and visitor well-being: improve the product and/or service offered, facilitate, streamline and fulfill the commitments established between the user and the company, improve the user experience and provide specific functionalities depending on the user’s basic characteristics.
  • Commercial: the data is used to personalize the content offered and generate support for the platform to improve the quality of the services.
  • Registration data: to allow the user access to certain content on the platform, exclusive to registered users

The processing of personal data for purposes not provided for in this Privacy Policy will only occur after prior communication to the user, so that the rights and obligations provided for herein remain applicable.

SECTION 5 – FOR HOW LONG IS PERSONAL DATA STORED?

The user’s and visitor’s personal data are stored by the platform for the period necessary to provide the service or fulfill the purposes set out in this document, as provided for in item I of article 15 of Law 13.709/18.

The data may be removed or anonymized at the user’s request, except in cases where the law provides for another treatment.

Furthermore, users’ personal data may only be kept after the end of their treatment in the following cases provided for in article 16 of the aforementioned law:

I – compliance with a legal or regulatory obligation by the controller;

II – study by a research body, ensuring, whenever possible, the anonymization of personal data;

III – transfer to third party, as long as the data processing requirements set out in this Law are respected;

IV – exclusive use by the controller, with access by third parties prohibited, and as long as the data is anonymized.

SECTION 6 – SECURITY OF STORED PERSONAL DATA

The platform undertakes to apply technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

Data relating to credit cards are encrypted using “secure socket layer” (SSL) technology that guarantees the transmission of data in a secure and confidential manner, so that the transmission of data between the server and the user occurs in an encrypted manner and encrypted.

The platform is not exempt from liability for the exclusive fault of a third party, such as in the case of a hacker or cracker attack, or the exclusive fault of the user, such as in the case where the user transfers his/her data to third parties. The website undertakes to notify the user in the event of any breach of security of his/her personal data.

The personal data stored is treated confidentially, within the legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 7 – DATA SHARING

User data sharing occurs only with data relating to publications made by the user himself, such actions are shared publicly with other users.

User profile data is shared publicly in search systems and within the platform, and the user is allowed to modify such configuration so that his profile does not appear in the search results of such tools.

SECTION 8 – WILL THE STORED PERSONAL DATA BE TRANSFERRED TO THIRD PARTIES?

Personal data may be shared with third parties with the following legal entity: RD GESTAO E SISTEMAS SA, CNPJ 13.021.784/0001-86.

The indicated third parties receive the data to the extent necessary to allow them to perform the contracted services.

With regard to third-party service providers such as payment transaction processors, we inform you that each one has its own privacy policy. Therefore, we recommend reading their privacy policies to understand what personal information will be used by these providers.

The providers may be located or have facilities located in different countries. Under these conditions, the transferred personal data may be subject to the laws of jurisdictions in which the service provider or its facilities are located.

By accessing our services and providing your information, you are consenting to the processing, transfer and storage of this information in other countries.

When you are redirected to a third-party application or website, you will no longer be governed by this Privacy Policy or the Terms of Service of our platform. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 09 – COOKIES OR NAVIGATION DATA

Cookies refer to text files sent by the platform to the user and visitor’s computer and stored there, with information related to browsing the website. Such information is related to access data such as location and time of access and is stored by the user’s browser and visitor so that the platform server can read them later in order to personalize the platform services.

The user and visitor acknowledge and accept that a navigation data collection system may be used through the use of cookies.

Persistent cookies remain on the user’s and visitor’s hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser’s instructions. Session cookies are temporary and disappear after the browser is closed. It is possible to reset your web browser to refuse all cookies, however some features of the platform may not function properly if the ability to accept cookies is disabled.

SECTION 10 – CONSENT

By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.

The user, when registering, acknowledges that he/she knows and may exercise his/her rights to cancel his/her registration, access and update his/her personal data and guarantees the veracity of the information provided by him/her.

The user has the right to withdraw his/her consent at any time, to do so he/she must contact us via email at mkt@certillion.com or by mail sent to the following address: SCN, Qd 04, Ed Varig, Bl B, Sl 702, Brasília, DF, CEP: 70.714-020

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.

Changes and clarifications will take effect immediately after their publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrates their agreement with the new rules.

In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners for the continuation of the services offered.

SECTION 12 – JURISDICTION FOR RESOLUTION OF DISPUTES

Brazilian law will be fully applied to the resolution of disputes arising from this instrument.

Any disputes must be filed with the courts of the district where the company is headquartered.

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